We’ve made loan applications easier and more convenient for you! We’ve introduced an easy-to-use and free service called CreditSense.com.au so you can provide your bank statements online. It means processing will be more efficient and you’ll get a decision quicker than ever.
When you apply for a Finance District loan you will be offered this free service
- Why do you ask for my internet-banking details?
By inputting your details we are able to view your bank account history. This helps us make our lending decisions quickly, and assess what types of loans are affordable and sustainable for you. As a responsible broker, it is important for us to verify your incomings and outgoings. Ultimately, this will help us ensure that the loan is not unsuitable for you and you can make the repayments due under the loan. We may use future transaction information to quickly assess your future loan applications. CreditSense.com.au are only permitted a read-only access to your current account, so will only ever be able to view the recent transactions on your account. Your bank details are encrypted using 256-bit encryption with 2048-bit keys. We do not have the ability to change any of your banking details, set up direct debits or to manage your account in any other way. All data is securely handled in accordance with the Privacy Act.
- Who sees my internet banking log-in details?
No person can access your internet banking details. When you enter your banking credentials on our website they are immediately encrypted. The encrypted details are then passed to CreditSense.com.au. They are stored in a highly secure data centre which generates a read-only data-feed which we will use to assess the affordability of the loan.
- What happens to my internet banking details after I input them on your website?
As an organisation, security of data and prevention of fraud are fundamental to us. We are committed to using practices to ensure that our services are provided within a secure environment. Your internet banking details are encrypted and held securely by our professional service providers and are encrypted. Our partner, CreditSense.com.au and us, are permitted read-only access to your current account, so will only ever be able to view your account. We do not have the ability to change any of your banking details or set up standing orders/direct debits. All data is securely handled.
- What happens to the bank statements you obtain?
They will be used to make lending decisions about you and stored by us as long as necessary to assist us in managing your credit and assessing future applications for credit. Your bank statements will be stored by CreditSense.com.au who may use, disclose, sell, license, reproduce or distribute your Data and Transaction Information in statistical and aggregate form that does not contain your Personal Information.
- What will my bank say about me inputting my log-in details into your website?
We would recommend that you review the Terms and Conditions of your internet banking provider. Before you decide to submit your baking credentials, we would stress that security is of paramount importance, we would like to especially mention that:
Your data is encrypted in transit;
We do not have any functionality over your bank account; and
We only have access to a read only service
However, you understand that allowing CreditSense.com.au to access your Transaction History is at your sole risk. As a result of you providing your internet banking details to a third party account aggregation service, you may become liable under your bank’s rules for any subsequent unauthorised transaction that occurs to your bank account.
- Do I have a choice to not provide my internet banking details?
Yes, you may provide us with a paper copy, or PDF of your bank statements. This will take longer for us to receive, so we cannot process your loan as quickly. You will also need to provide us with updated bank statements next time you apply for a loan.
- Who should I speak to if I have questions?
If you have questions or concerns, please call us at Finance District 0800 110 733, or send us an email at [email protected] Alternatively, you may contact CreditSense.com.au.